Return Policy

We at Wepari want you to be delighted with every purchase you make. The terms and conditions for returning goods bought on our website are described in this return policy. You acknowledge that you will abide by the following rules by purchasing from us. 

  1. Qualification for Refunds:

 – Time Frame: From the date of delivery, you have 14 days to begin a return. —Condition: The item must be unused, in its original packing, and in the same condition as it was when it was received in order to be eligible for a return.

  1. Beginning a Refund:

Get in touch with our customer service department at mailto:yaguibouwepari@gmail.com to start a return. Kindly let us know the details of the item you want to return, along with your order number. Requests for returns will be examined, and approval is contingent upon fulfilling the eligibility criteria.  

  1. Return Process: 
  • Return Authorization: You will get information on how to continue and a return authorization after your return is accepted.  
  • Postage fee: The cost of postage for returning an item is the responsibility of the customer. For your security, we advise utilizing a trackable delivery service.  
  1. Refund or Exchange: 
  • Refund: We will start the process of returning the returned item to your original payment method when we receive and review it. Please give the refund processing 14 days. 
  • Exchange: To discuss your choices, get in touch with our customer care staff if you would rather swap.  
  1. Items That Cannot Be Returned:

 – Specific Products: Certain things, such as [name particular items], are not returnable unless they are damaged for hygienic and safety concerns.

  1. Defective or cracked Items: 

– Reporting Issues: Please get in touch with us right away and provide images of the goods and packaging if you get a defective or broken item. We’ll make plans for a refund or replacement.  

  1. Satisfaction Guarantee: 
  • Product Satisfaction: We are sure that our items are of a high caliber. If you have any questions or concerns about your purchase, please get in touch with our customer service department. Our goal is to come up with a solution that will make you happy. 
  • Options for Extended Warranties:For even more peace of mind, have a look at our extended warranty options. Our website has information on the various available warranty options. 
  1. Customer Service: 

 – Professional Group: We’re here to help with any questions or issues you may have about returns. Contact our customer care staff. Please email us at yaguibouwepari@gmail.com.

  1. Continuous Improvement:

 – Responses: We appreciate your comments. Please let us know if you have any recommendations for how we can make our goods or services better.

  1. Contact Details: 

You can reach us at mailto:yaguibouwepari@gmail.com with questions about returns. An essential component of our terms and conditions is our return policy. Wepari has the right to change or amend this policy at any time. We are dedicated to giving every customer a great and fulfilling experience, and we value your faith in Wepari for your home appliance requirements.

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